Focus on Patients,
NotPhone Calls
allowing you to focus on what matters most
Let Revia Call
Save time with Revia
Give your workflow a boost
Credentialing
Verification of healthcare provider credentials to ensure compliance with industry standards and regulations.
Prior authorization
Streamlining the process to reduce delays in patient care and ensure coverage for necessary services.
Referrals and Specialist Consultations
Coordinating patient referrals to specialists and managing consultations or second opinions.
Billing and Payment Inquiries
Addressing issues with billing, payments, and insurance claims with insurance companies or billing departments.
Watch Revia easily handle your most challenging phone calls
See Revia in action—saving you 15 minutes on every call, freeing up time for more meaningful patient and provider engagement.
Call initiated
Connected to a interactive voice response (IVR) system.
0.00 secondsProvided basic information
Entered provider's NPI number, member ID, and other required details navigating through the automated menu.
63.23 secondsWaiting and holding
Reached a queue to speak with a Aetna representative, with 8 people ahead.
122.27 secondsTalking to human
Connected to a representative after 10 minutes, confirmed provider's network status, verified NPI number, and shared application ID to continue or start a new authorization request/application.
700.18 secondsConfirmation
Call concluded after confirmation of all necessary details or submission of the application.
912.11 secondsHear what our customers said
"Revia has streamlined our operations by automating hold times and phone tree navigation, allowing our team to reach a human faster. With quick setup and a responsive development team, we've started saving hours each week just days after onboarding."
David, CTO @ Plyhealth
FAQ
Unmatched Automation with Uncompromising Security
Our AI is built with a commitment to compliance and security, ensuring full transparency and adherence to industry standards. With rigorous controls in place, including HIPAA compliance, we provide access to all certifications, documentation, and detailed security protocols.