Focus on Patients,

NotPhone Calls

Revia communicates with insurance, PBMs, and pharmacies,
allowing you to focus on what matters most
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Let Revia Call

Save time with Revia

Give your workflow a boost

Credentialing

Verification of healthcare provider credentials to ensure compliance with industry standards and regulations.

Prior authorization

Streamlining the process to reduce delays in patient care and ensure coverage for necessary services.

Referrals and Specialist Consultations

Coordinating patient referrals to specialists and managing consultations or second opinions.

Billing and Payment Inquiries

Addressing issues with billing, payments, and insurance claims with insurance companies or billing departments.

Watch Revia easily handle your most challenging phone calls

See Revia in action—saving you 15 minutes on every call, freeing up time for more meaningful patient and provider engagement.

HIPAA compliance
Calls to Aetna typically take 15 mins

Call initiated

Connected to a interactive voice response (IVR) system.

0.00 seconds

Provided basic information

Entered provider's NPI number, member ID, and other required details navigating through the automated menu.

63.23 seconds

Waiting and holding

Reached a queue to speak with a Aetna representative, with 8 people ahead.

122.27 seconds

Talking to human

Connected to a representative after 10 minutes, confirmed provider's network status, verified NPI number, and shared application ID to continue or start a new authorization request/application.

700.18 seconds

Confirmation

Call concluded after confirmation of all necessary details or submission of the application.

912.11 seconds
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Hear what our customers said

"Revia has streamlined our operations by automating hold times and phone tree navigation, allowing our team to reach a human faster. With quick setup and a responsive development team, we've started saving hours each week just days after onboarding."

David, CTO @ Plyhealth

FAQ

HIPAA compliance

Unmatched Automation with Uncompromising Security

Our AI is built with a commitment to compliance and security, ensuring full transparency and adherence to industry standards. With rigorous controls in place, including HIPAA compliance, we provide access to all certifications, documentation, and detailed security protocols.